Frequently Asked Questions About Software & App Development

Our core services are custom software, web app, mobile app and SaaS product development; AI development and integration; AI chatbots; WhatsApp Business API and automation; CRM development and integration; e-commerce; API development and third-party integrations; business process automation; digital transformation and IT consulting; dedicated development teams; and maintenance and support. See all software development services.

Yes. We build web applications, iOS and Android apps, and products that need both. For most business apps we recommend cross-platform development (one codebase for iOS and Android) because it is usually faster and more cost-effective; we use native development when an app needs deep device features or maximum performance. Learn more about our mobile app development services.

We choose technology to fit your product, team and budget. Our work commonly uses Laravel and PHP, Node.js, React, Flutter or React Native for mobile apps, MySQL and PostgreSQL databases, and cloud hosting. For online stores and content sites we also work with Shopify and WordPress. If you already have a stack, we can work within it.

Yes. We start with a code and architecture review to understand quality, security and risks, then agree a plan: fixing urgent issues, adding features, improving performance, or gradually modernising the system. Read our guide to legacy application modernization or see our modernization services.

Yes. We build SaaS products from MVP to scale, including multi-tenant architecture, subscriptions and billing, user roles, admin dashboards, integrations and analytics. See our SaaS development services.

Yes. We connect websites, apps and internal tools to CRMs, ERPs, accounting software, payment gateways, WhatsApp, email and other systems through their APIs and webhooks, so data flows automatically instead of being copied by hand. See our software and API integration services and our CRM integration guide.

Yes. We build custom CRMs when an off-the-shelf CRM does not fit your sales or service process, and we build and extend online stores, including Shopify and custom e-commerce development.

Yes. We add features such as AI assistants, smart search, document and data extraction, summaries and recommendations to existing products, connected to your own data and systems. We start with the use case that saves the most time or adds the most value, then measure results before expanding. See our AI integration services.

Yes. We build AI chatbots for websites, apps and WhatsApp that answer from your own content, capture leads, book appointments, check order status and hand over to a person when needed. Explore our AI chatbot development services or read about AI chatbot development cost and the WhatsApp Business API.

An AI agent is software that can complete multi-step tasks, not just answer questions: for example reading an email, updating your CRM and drafting a reply for approval. We build AI agents with clear limits, human approval for important actions and logging of every step. See our AI agent development page.

Yes. We map your current workflow, identify the steps that are repetitive, rule-based or error-prone, and automate them with integrations, custom software and, where it helps, AI. Common examples are lead routing, invoicing, reporting, order processing and customer notifications. Read our business process automation guide.

We design AI features so your data stays under control: we choose AI providers and settings that do not use your data to train public models where that option exists, limit what data the AI can access, keep access logs, and add human review for sensitive actions. For governance and policy work, see our AI governance consulting.

The cost depends mainly on the number and complexity of features, the platforms you need, integrations with other systems, design depth and security or compliance requirements. A focused first version costs far less than a full platform, which is why we usually recommend starting with an MVP. After a short discovery call we give you an itemised estimate with clear assumptions. Our guide to custom software vs SaaS also helps you compare options.

Mobile app cost depends on what the app must do, the backend and integrations behind it, the platforms you target and the team you hire. A simple app needs a much smaller budget than a marketplace or an app with real-time features and AI. Our mobile app development cost guide explains indicative budgets by app type and the costs to plan for after launch.

Yes. Tell us about your idea or project through our contact page. We discuss your goals, users and must-have features, recommend an approach, and then share an itemised estimate and timeline before any development starts.

We work in three main ways: a fixed-scope project when requirements are clear, a time-and-materials engagement when the scope will evolve, and a dedicated development team that works only on your product month to month. We recommend the model that fits your stage and how settled your requirements are.

Yes, every live product has running costs: hosting and infrastructure, third-party services (such as SMS, email, maps, payment gateways or AI usage), app store fees for mobile apps, and maintenance for security updates, bug fixes and new operating system versions. We explain these up front so your budget covers the full life of the product, not just the build.

As a rough guide, a simple app or internal tool can take 6–10 weeks, an MVP 2–4 months, a mid-complexity product 4–6 months, and a complex platform 6 months or more. The timeline depends on scope, integrations and how quickly decisions and feedback come from your side. We give you a timeline with milestones in our proposal.

1. Discovery: goals, users, features, integrations and risks.
2. Design: user flows, wireframes and a clickable prototype.
3. Development: built in short iterations with regular demos.
4. Testing: manual and automated QA across devices and browsers.
5. Launch: deployment, app store submission and monitoring.
6. Support: fixes, improvements and new features after launch.

You get regular demos of working software, a shared view of tasks and progress, and a single point of contact for questions. You can test features as they are completed rather than waiting until the end, so feedback is built in throughout the project.

Yes, and for most new products we recommend it. An MVP (minimum viable product) includes only the features needed to solve the core problem for your first users, so you launch sooner, spend less and learn from real feedback before investing further. Read our guide to MVP development for startups.

A short description of the problem you want to solve, who will use the product, the features you consider essential, any systems it must connect to, and your target timeline and budget range. Rough notes, sketches or examples of products you like are enough; we turn them into a clear scope during discovery.

You do. Once the agreed payments are made, the source code, designs and other project deliverables are yours, as set out in our contract. We also make sure accounts such as app store listings, domains and cloud hosting are registered in your name or transferred to you.

Yes. We are happy to sign a non-disclosure agreement before you share confidential details about your idea, business or systems.

We follow secure development practices: validating all input, protecting against common web vulnerabilities, encrypting sensitive data, using role-based access control, keeping dependencies updated, reviewing code, and restricting access to production systems and credentials. Security requirements specific to your industry are agreed during discovery.

Yes. We build in the technical side of privacy compliance, such as consent capture, data access and deletion requests, data minimisation, audit logs and secure storage. Our DPDP Act compliance checklist explains what apps and websites need. Legal advice on your obligations should come from a qualified lawyer.

Yes. After launch we can monitor your product, fix issues, apply security and dependency updates, keep mobile apps compatible with new iOS and Android versions, and keep adding features. Support is agreed to match how critical the product is to your business.

Yes. We prepare store listings, handle builds and review submissions, and help you set up developer accounts in your own name. We also keep you on top of store policy changes, such as Android developer verification.

Yes. A dedicated development team works only on your product, follows your priorities and joins your tools and routines, without the time and cost of hiring in-house. You can scale the team up or down as your roadmap changes. See our dedicated development team service.

Yes. We can take ownership of a specific module, add capacity for a busy period, or provide skills your team does not have, such as mobile, AI or DevOps, while following your coding standards, review process and tools.

Share your idea or requirements through our contact page, or email info@codebasecoders.com. We arrange a discovery call to understand your goals, then send a proposal with the recommended approach, scope, timeline and itemised estimate. Once you approve it, we plan the first milestone and start.

Yes. Many projects start as an idea. We help you define the problem, your users and the smallest useful first version, and can build a clickable prototype so you can test the concept with users or investors before committing to full development.

Yes. If you need advice before building, such as choosing between building and buying software, planning a digital transformation or reviewing an existing system, we offer IT consulting and digital transformation services.